Generational Diversity


Business Case:

Generational difference is a powerful framework for discussing what binds some individuals together in the workplace and what drives others apart. This conversation gives participants an understanding of what shaped the influences, values, and behaviors of different generations and provides strategies for communicating across potential barriers.  

Café Conversations create an opportunity to dive deeper into topics that may be considered taboo or hard to talk about.  Using the power of inquiry, organizational leaders have an opportunity to facilitate conversations that build upon and navigate discussions to a place of discovery.

Course Description:

Our conversation will delve into the Traditionalist, Baby Boomer, Generation X, and Millennial generations, discussing the major events that shaped them and identifying ways in which their values appear in the workplace. Through genuine curiosity and a desire to understand, we will develop a deeper appreciation for generation diversity and its benefit in the workplace.

Café Conversations are interactive group sessions that use the power of inquiry to uncover the collective wisdom of larger, diverse communities on meaningful topics. These engagement sessions  are an adaptation of the classic and tested world café model. Café Conversations demonstrate the value of creating safe, brave forums where people can build relationships, share ideas, solve organizational challenges, act on opportunities, and work together to establish a community of trust.

Course Objectives:

  • Explore and answer complicated organizational questions in a collaborative environment.
  • Empower a culture of ‘listening to understand’ in an effort to connect ideas, and shine light on patterns, insights, deeper meanings, and actions.
  • Increase individual comfort level in advancing diversity and inclusion goals within the workplace.
  • Establish a living network of collaborative dialogue and problem-solving on topics of diversity and inclusion.
  • Contribute to and capture diverse thinking, experiences, and expectations for future exploration and strategic planning.

Course Content:

Emotional Intelligence and Mindfulness
Recognizing emotions, emotional flags, and emotional triggers.
Monitoring thoughts to determine unconscious biases and challenge stereotypes.
Learning techniques to focus on the present moment and promote awareness of thoughts.

Creating Connections
Understanding the need for vulnerability and how to remove personal barriers.
Use of DICE breakers to quickly eliminate barriers and create rapport.
Mastering the use of storytelling to promote relationship building.
Understand the benefits of convening diverse groups to improve engagement and collaboration.
Explore internalized biases and stereotypes and their impact on others.

Exploration of Generational Diversity Within the Workplace and Beyond
Make the case for why generational diversity is important to the agency.
Raise awareness of generational diversity and how it influences workplace behaviors and business effectiveness.
Share insights on the personal significance of the organization’s goals to better recognize and appreciate generational diversity.
Explore internalized biases and stereotypes and their impact on others.

Building Personal Buy-In and Accountability
Identify the real and shared needs to establish a shared understanding or purpose. Why are we talking about this here? Why now?
Overview of Power Plays and the benefit of continuous action in reaching organizational goals.
Commitment for positive organizational change and personal action planning.

Plan Your DICE Café:

To ensure that your Café Conversation is successful, we provide:

  • A pre-session consultation to discuss goals and outline expectations;
  • Two highly-trained and experienced facilitators to moderate and guide the conversation;
  • Customized program materials for further learning and sharing;
  • A detailed summary and analysis to direct workforce strategic planning; and
  • A post-session consultation to review session results, offer feedback, and determine next steps.

To attain an optimal level of engagement, our sessions require a 15-person minimum and 30-person maximum attendance level.

Choose your conversation topic. We'll do the rest. Contact us: